Dear Patients,

TOWER ORTHO IS CURRENTLY AVAILABLE FOR APPOINTMENTS VIA TELEHEALTH AND IN THE OFFICE! THOSE COMING TO THE OFFICE WILL NEED TO WEAR A FACE MASK - For your protection and ours.

In order to protect you as a patient and to protect our staff, we require that face masks be worn any time you present to the office. We appreciate your cooperation and understanding. We reserve the right to refuse service to anyone not willing to comply with this request.

Tower Ortho cares about your health and safety. Using Microsoft Teams, we can see you from the comfort and safety of your home using Microsoft Teams. About 10-15 minutes before your appointment, you’ll click on a link that has been emailed to you. David in our office is available to help talk you through software or connection issues.

If possible, we ask that you have someone with a smartphone to assist you with your call – that person can use the app so that we have audio and video that allows you to see us. And Tower Orthopedic will then be able to see you walk, see you point to where your pain is, and just see you to see how you’re feeling. Telehealth – it’s a brand new way of doing things with a provider you’ve trusted for a long time.

Please reach out to us at 222-2924 to schedule your telemedicine appointment and/or to speak to Dr. Tower. We are here for you in this challenging time.

Hospitals in Anchorage have begun allowing elective and non-urgent surgical procedures again. If you had surgery scheduled that was canceled due to the previous lock down requirements, we have put you on a list of those to be scheduled first when elective surgery is allowed to resume. We have already re-scheduled some patients' surgeries. Please call if your surgery was canceled and you have not already heard from us.

For the safety of our patients and our staff, if you are experiencing a cold or flu-like symptoms, please call our office to reschedule your appointment.  If you have a postoperative appointment and have any symptoms, please call our office before coming to your appointment. 

 

In addition, according to the Alaska Department of Health guidelines, we ask patients who have recently traveled to wait 14 days after their return to schedule or attend any appointments. 

If you are symptom-free and plan to attend your appointment, we are asking your assistance in stopping the spread of viruses by limiting those attending an appointment with you to one healthy adult guest only. Minors under the age of 18 should only come to the office if they are the patient.  The CDC is recommending social distancing, so we are minimizing the number of people in our facility.  We may also temperature scanning patients and their guests at our discretion.

 

While the best way to prevent illness is to avoid exposure, the CDC recommends the following measures:

  • Avoid close contact (within 6 feet) with people who are sick.

  • Avoid touching your eyes, nose, and mouth.

  • Stay home if you are sick.

  • Cover your cough with a tissue or sneeze into a tissue, then throw the tissue in the trash. If a tissue is not available, sneeze or cough into your elbow. Then wash your hands.

  • Read more about the CDC's virus prevention recommendations at https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html.

 

Thank you for helping contain the spread of viruses in our community.

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2018